Privacy Policy – Metamax Solution

At Metamax Solution, we prioritize your privacy and are committed to safeguarding the personal and technical information you share with us. This Privacy Policy outlines how we collect, use, and protect data when you engage with our website and digital services. By using our platform, you consent to the data practices described below. If you do not agree with these terms, we recommend refraining from further use of our site or services.

How We Use and Share Your Information

Data collected through the Metamax Solution website is utilized to:

• Fulfill product or service-related transactions

• Respond to inquiries, support requests, or feedback

• Enhance the design, performance, and reliability of our digital systems

• Tailor content, offers, and communication to your preferences

• Advance and refine our cybersecurity solutions and offerings

Your information is never sold. It is only shared with trusted internal teams or service partners when necessary to complete transactions, support your requests, or optimize your experience.

Categories of Information We Collect

When you interact with Metamax Solution, we may gather the following types of information:

a) Personal Data

Includes identifiable details such as your name, contact number, email address, mailing address, and any information submitted via forms, support chats, or account creation.

b) Demographic Details

General, non-identifiable data such as age range, profession, location (e.g., ZIP code), industry, or preferences that help us understand our audience segments.

c) Technical and Usage Data

Automated tools may log information including your IP address, browser version, device type, OS, visit timestamps, navigation behavior, and referring URLs.

d) Cookies and Tracking Technologies

We use cookies, web beacons, and similar tools to analyze site usage patterns, form behavior, page interactions, and to improve usability. These tools also enable personalized content delivery.

Data Security and Protection

Metamax Solution applies rigorous administrative, digital, and physical security protocols to protect the integrity of your data. Access is strictly limited to authorized personnel who require it for legitimate business purposes. We also use secure third-party services and encryption methods where appropriate to ensure your data remains protected.

Links to External Sites

Our website may contain links to third-party sites or affiliated organizations. Please note that once you navigate away from the Metamax Solution domain, external privacy policies apply. We do not control and are not responsible for the content or practices of these third-party platforms.

Accessing or Updating Your Information

You may request access to, correction of, or removal of personal information held by Metamax Solution. We may require identity verification to process your request. Most requests will be addressed within 30 business days. Printed copies of data may be provided upon request and may be subject to a minimal processing fee.

California Consumer Privacy Act (CCPA) Compliance

If you are a California resident, you may exercise your rights under the California Consumer Privacy Act, including:

• Accessing the personal data we collect

• Requesting deletion of your information

• Restricting the sale or disclosure of personal data

To submit a CCPA-related request, please contact us through the methods listed below.

Confidentiality Notice for New York State Residents

Pursuant to New York State law, if you are protected by a valid Order of Protection, Metamax Solution will keep all identifying details—including your name, address, and contact information—confidential in accordance with applicable state statutes.

Contact Us

If you have questions about this Privacy Policy or wish to submit a privacy-related request, please contact:

Metamax Solution – Legal Department

4901 Cogbill Rd North Chesterfield, VA 23234 United States